“A couple of days ago I decided to leave a group of WhatsApp where I got thousands of messages a day. I got tired of it and decided to delete the group finally. So I clicked “delete” button to do it. The process took some time. Because it was already midnight, so I fell asleep without seeing how it ended. The next day, I couldn’t open my phone, I didn’t know what happened. When I connected it to the PC, the PC couldn’t detect it. Even though I tried so many times. My device has never been rooted; I just bought it 7 months ago.
Is there any one can help me? My device is an LG Q7 (LG x210g).”
Nowadays, mobile phone has become indispensable in our life. It acts like a universal helper, but the universal helper also gets sick due to the fact that we give too many work to it. It can’t eat up so many movies, files, games, music and pictures at one time. So we need to send it to hospital. Here are some solutions.
Let’s take Samsung Galaxy S6 device as example. After long time using, the phone constantly appears different problems, such as boot loop or frozen with a blank screen. You can follow the steps below to solve these problems.
Step 1: Try to reboot your device normally.
Press and hold the power button until the device cycles off and on.
Step 2: Try to boot into Safe Mode.
First, please press and hold the power button until the “Samsung” logo appears on the screen. Second, please release the power button and immediately press the volume down button. Third, when the device comes into Safe Mode. There are two situations.
Situation 1: The device can boot into Safe Mode, this suggests that the problems are caused by apps. You can eliminate the recently installed apps firstly.
Situation 2: The device can’t boot in to Safe Mode.
Step 3: Try to use the Recovery Mode.
Hold the power button, home button, and volume up button until the blue Software Update screen appears. If you see an Android with a yellow warning triangle, don’t worry, it is normal. When the process is done, you can select a menu item by using the volume up and down buttons. There are two options: Wipe cache and Wipe Data/Factory Reset.
Wipe cache. When your device has some performance issues after updating, you can choose wipe cache option. It can eliminate all of the trash files that automatically download by the phone. It also can eliminate potential package conflicts that may slow your device down.
Wipe Data or Factory Reset. When we choose this option, it means our phone freezes up constantly or we can’t reboot the phone normally. Factory reset wipes all your phone data (except what is on SD card). First, please press and hold power button, volume up button and home key until the Samsung logo appears and then release only the power button. Second, the system recovery screen will show up (Use volume button to navigate, use power button to select). Third, select “yes” to delete our data from your phone.
As I mentioned above, these ways probably can help you to get your phone to normal. But during the process, you may lose some pictures, videos or files. Especially when you choose to factory reset, all the data will be gone on your phone. We definitely don’t want this situation happen. Is there any way that we can fix our phone and safely get our lost data back?
Let’s take LG G3 device as example. Due to some reasons, you factory reset your device, recovering deleted files from SD is a good idea. SD is a multi-function memory card which has large capacity, high performance and security characteristics.
|SD||<2GB||FAT 12, 16|
|SDHC||2GB to 32GB||FAT 32|
|SDXC||32GB to 2TB||exFAT|
How to undelete lost data? Here we will introduce the F2Fsoft Android Data Recovery to you. This Android data recovery minitool is the most professional Android data recovery software. Recovering deleted files is its destiny. It can recover all kinds of data on your Android devices such as recover deleted videos, text messages, contacts, call history, photos, music, Whatsapp messages and photos. The Android devices include Samsung, HTC, Sony, MOTO, LG, ZTE and so on. No matter your devices are broken, system crash, stuck in startup mode, recovery mode, black screen or other situations, this Android recovery tool can handle all of them.
|Samsung||Samsung Galaxy S7/ S7 edge, Samsung Galaxy active, Samsung Galaxy S6/S6 edge/S6 edge+/S6 active, Samsung Galaxy S5/S5 active/S5 Mini/S5 Sport, Samsung Galaxy S4/S4 mini/S4 active, Samsung Galaxy SIII, Samsung Galaxy SII, Samsung Galaxy J3, Samsung Galaxy J7, Samsung Galaxy Note5, Samsung Galaxy Note4, Samsung Galaxy Note3, Samsung Galaxy Note II, Samsung Galaxy Note edge|
|LG||LG, LG 2, LG 3, LG G4, LG 5, LG, LG V10, etc.|
|HTC||HTC 10, HTC 10 lifestyle, HTC One X9, HTC One M9, HTC One A9, HTC One M9+, HTC One E9, HTC One E9+, HTC One M9, HTC Desire 10 pro, HTC Desire 830, HTC Desire 828 dual sim, HTC Desire 728 dual sim, HTC Desire 826, HTC Desire 626, HTC Desire 820|
|Motorola||Moto G (3rd Gen), DROID Maxx 2, Moto X Pure Edition, etc.|
|Huawei||HUAWEI P9/P9 Plus, HUAWEI Mate 8, HUAWEI MateS, HUAWEIAscend P8/P8 Max/P8, HUAWEIAscend G7/G7 Plus, HUAWEI GX1, HUAWEI Ascend Mate7, HUAWEIAscend P7, HUAWEI G6, etc.|
Step 1: Run the file recovery software on computer
Please download and run the file recovery software on your Windows. Next, connect your Android phone to computer with USB cable.
Step 2: Choose USB debugging mode
When you connect your phone to computer, the Android photo recovery software will detect your device automatically. There will be a pop-up box; you can follow the instructions on it. There are three options.
First, if your device is Android 2.3 and former versions, you need do following things on your phone: Tap “Settings” > “Applications” > “Development” > “USB debugging“.
Second, if your device is Android 3.0 – 4.1 versions, you need to tap “Settings” > “Developer options” > “USB debugging” on your phone.
Third, if your device is Android 4.2 and later versions, you need to tap “Settings“> “About phone“> “Build number“. Please tap “Build number” until you see the message on your phone that “You are under developer mode”. Return to “Settings” interface, choose “Developer options” > “USB Debugging“.
When you finished these steps, please click “OK” button.
Step 3: Select Android files
Then you will see the interface, you can restore deleted contacts, messages, call logs, pictures, videos, audios, music and Whatsapp messages. Choose the files and click “Next” button. The Android software will scan the device as soon as possible.
Tip: There will pop up a window, please click “Allow>Authorize>Grant” on your Android phone.
Step 4: Preview and undelete Android files
Within moments, the scanning process will be completed. All files you select will be list in the left column. You are able to preview the files from the right window when tabbing the file type. When the selection is done, click the button of “Recover” and choose a destination folder.
Tip: If you have too much files shown in the interface, please click “Only display the deleted item(s)” to save time.