[WhatsApp Stuck After iOS 11 Upgrade!] 5 Ways to Do WhatsApp Data Recovery (Including Photos, Messages, Contacts)

WhatsApp (WhatsApp Messenger) is a kind of cross-platform, encrypted instant messaging application used on smart phones. Including but not limited on make voice calls, voice notes, transfer text messages, documents, PDF files, pictures, videos, user location, audio files, phone contacts.

Definitely, WhatsApp is a life helper.

However, WhatsApp will indirectly bring us some problems in these situations, such as stuck in upgrading process or accident delete pictures. So, I will mainly discuss some solutions about WhatsApp data recovery after iOS 11 upgrading in today’s article.


The iOS 11 is the eleventh major release of the iOS mobile operating system developed by Apple Inc., which takes the best and most advanced operating system for iOS users. [It was announced at the company's Worldwide Developers Conference on June 5, 2017, and released on September 19, 2017.]

The most common situations:

“I tried to download an app from App Store after upgrading my iPhone 6 to iOS 11, I press my Touch ID to allow the downloading, then it began loading on my screen, but 15 minutes later, the iOS 11 app still stuck at installing. I try to reinstall, but the problem still occurs. Is there anything else I can do about it? I’ll deeply appreciate any help. Thanks in advance.”


"After upgrading my WhatsApp, I can’t open it. Oh my god, I need to chat with my customer right now. Who can help me???? I need the answer!!! Thanks very much."

If these situations happened, what are we most concerned? Definitely is the safety of pictures, videos, customer files and contacts on WhatsApp. So let's do our businesses.


How to Recover Whatsapp Message

Part 1
How to Fix our WhatsApp after Failed in doing iOS 11 Upgrade on iOS Devices?

Before we try bellow’s ways, we should check network settings or wireless network and wait for 10 minutes.

Situation 1:

After do iOS 11 upgrade, if the iOS device can work [NOT black screen or stuck in Apple logo], but the WhatsApp stuck on installing, loading or waiting. We don’t know that our data is safe or not.

First thing we need to do is do WhatsApp backup:

iTunes Backup and Recovery

Step 1: Launch iTunes on Windows or Mac and then connect your iOS device.

Step 2: Tap the icon of your iPhone on the top-left side in iTunes.

Step 3: Choose “Back Up Now” button to backup WhatsApp data.

Step 4: If you need the data, just log in iTunes and download it.

Second, we can try these ways to fix WhatsApp:


Close WhatsApp

1: Double click the Home button to show you the apps you have been using recently.

2: Swipe left or right to find the app you want to close.

3: Swipe up to close it.

4: Open it again.


Delete WhatsApp in iTunes

1. Log in iTunes on computer and then click “Apps” under “On My Device” on the left menu.

2. Search for the WhatsApp and click “Remove” button on the right of the App icon. Then click “Sync” and then “Done” button on the bottom of the interface.

3. Download the WhatsApp again.


Delete WhatsApp by Setting

1. Navigate to Settings, scroll down “General” and then enter it, then click “Storage & iCloud Usage” option.

2. Click on the “Manage Storage” under the “Storage” selection.

3. Seek your disordered app and then tap on it.

4. Click the “Delete App” button with red font and then confirm it.

5. Access the App Store in iPhone 6 and reinstall the formerly stuck app.


Erase all content and settings (be careful)

1: Go to Settings>>General>>Reset>>Erase all content and settings

2: Then enter your passcode; tap Erase iPhone to confirm your action. After that, you iPhone is being set up as a new device.

After you try these ways, WhatsApp can work and no data lost will be the best result.

But if not, please keep reading to see the detail information about data recovery.

Part 2
How to Recover our WhatsApp Data after Failed in doing iOS 11 Upgrade on iOS Devices?


Retrieve numbers from iOS Device

Situation 2:

After do iOS 11 upgrade, if the iOS device can’t work [black screen or stuck in Apple logo].


If you have no backup for your information of WhatsApp.

What you need to do is selecting the Recover from iOS Device model.

Step 1: Download, install and run the best data recovery software on your Windows or Mac. Connect your iPhone on your Windows with USB.

Download for Windows Download for Mac

Step 2: Select Recover from iOS Device. This iPhone data recovery tool will detect your iPhone automatically.

Step 3: Now, you will see all the data of your iPhone on the window. Choose what you want to recover and then click Start Scan.

Step 4: It is the time to move to the most important step. Choose the data you missed and then click Recover to Computer or Restore to Device. Finally, you can cheer up with your friend without worry.

You should backup your iPhone regularly for saving your iPhone, you should develop the good habit to back up your iPhone on computer regularly. iPhone Data Recovery is a good choice. On the one side, you can transfer all of them to computer for avoiding some potential risk. On the other side, if you are going to change a new iPhone, you can directly import the phone numbers to the new iPhone with one click.

# 2

Restore WhatsApp Messages from iCloud (No backup or backup is ok)

Situation 3:

After do iOS 11 upgrade, the WhatsApp stuck on installing, loading or waiting. What's worse, you didn’t backup data before and you can backup now.

Step 1: Install and open the F2FSoft iPhone iPad Data Recovery software. From the main window select Recover from iCloud Backup File and then you will ask to log in your iCloud account. Don't worry, our software don't leak your person information.

Step 2: Once signed in, select the relevant backup files and then the F2FSoft iPhone iPad Data Recovery will scan your files.

Step 3: Once the process is done, please preview and select the data you need from the results page and then click Recover to Computer. Select a location on your computer to recover the selected data.

The F2Fsoft iPhone Data Recovery, the professional tool which can help you recover your lost pictures from iTunes, iCloud and iOS backup. An iPhone iPad data recovery saver for phone rescue and data rescue: recover deleted files; recover deleted videos, lost photos, messages and notes from iPhone X/8 Plus/8/7/7 Plus/SE/6s Plus/6s/6 Plus/6/5s/5c/5/4s/4. Of course, the mini partition tool can also recover them from all models of iPad Pro, iPad Air, iPad mini iPad, Pod touch 5 and iPod touch 4. The contacts recovery app is compatible with Windows 10/8.1/8/7/Vista/XP, iOS 11/10.3/10.2/10/9/8/7/6.


Retrieve numbers from iTunes Backup

Step 1: Run iPhone Data Recovery on your computer.

You need to connect your iPhone to computer via the Apple USB. The app will detect the iPhone automatically.

For those iPhone users who did not connect iPhone to computer before, you should tap Trust on your iPhone for the next step. To avoid iPhone overwriting by iTunes synchronization, you cannot start iTunes while program is running.

Step 2: Click Start Scan to enter the recovery interface.

As you can see, choose the right model of your iPhone on the main window and then click Start Scan to scan your iPhone.

Step 3: Select phone numbers on the left list.

You will get all data on the main interface. Just choose what you need. You can click Recover to Computer or Restore to Device to save your information.


Whatsapp Message Recovery

Step 1: Go to iPhone Settings > iCloud > Documents & Data and set on

Step 2: Open WhatsApp Settings > Chat Settings > Chat Backup. Tap Back Up Now and create backup files manually. Choose Auto Backup then select the frequency, the data will be backed up to the iCloud automatically.


iCloud Recovery

Step 1: Open a browser on your PC or Mac, and then visit iCloud.

Step 2: Log into your iCloud account with Apple ID and password.

Step 3: Navigate to Find iPhone, and choose your handset to erase.

Step 4: This will lead your phone to factory reset, after it is finished, set it up with an iCloud backup in order to get back the lost messages.

Even though, we can through some ways to get back our data, but the best way is to back up your data regularly on iCloud, iTunes or computer as you wish.